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FAQ
Frequently Asked Questions
Quick answers to the most common questions about ReadyFlyLog accounts, billing and data.
ReadyFlyLog FAQ
Do I need a credit card to start?
- No. You can start your 30-day free trial without providing any payment details or credit card information.
What happens after my free trial ends?
- Every new account includes a 30-day free trial with no credit card required. At the end of the trial, we'll send you an email asking whether you'd like to continue using ReadyFlyLog. If you decide not to subscribe, your account will automatically switch to read-only mode, allowing you to access your existing data without making changes. If you choose to continue, we'll issue your first invoice by email. Each subscription period lasts 30 days. A new invoice is sent at the beginning of each billing cycle and must be paid by the due date specified on the invoice. If payment is not received on time, we'll send a reminder email. If there is still no payment or response within 24 hours, the account will automatically switch to read-only mode until the outstanding invoice is settled.
What happens if I stop paying for my subscription?
- If a payment is not received by the due date shown on the invoice, we'll send you a reminder email. If we don't receive the payment or hear from you within 24 hours after the reminder, your account will automatically switch to read-only mode. In read-only mode, you can still: sign in to your account; view all previous flights, bookings, maintenance records and documents; and export your existing data. However, you won't be able to: create new records; edit existing records; or add new flights, bookings or maintenance entries. Your data is never deleted due to a missed payment. Once your subscription is reactivated, full access is restored.
Is my data deleted if my subscription expires?
- No. Your data is never deleted simply because your subscription expires. If your account becomes read-only, all your flights, bookings, maintenance records and documents remain safely stored. Once your subscription is reactivated, you'll regain full access to all your data.
Can I manage multiple aircraft?
- Yes. ReadyFlyLog supports multiple aircraft within the same organization, making it suitable for private owners, flying clubs and flight schools operating a fleet.
Is ReadyFlyLog suitable for flying clubs as well as flight schools?
- Absolutely. ReadyFlyLog is designed for flight schools, flying clubs and private aircraft owners. Whether you manage a single aircraft or an entire fleet, the platform helps you organize bookings, maintenance, documents and flight records in one place.
Can I export or back up my data?
- Yes. ReadyFlyLog allows you to export your data whenever you need it. Flight records, bookings, maintenance logs, aircraft information and other data can be exported to Microsoft Excel (.xlsx) for reporting, archiving or further analysis. We believe your data belongs to you. That's why exporting your information is always simple and available whenever you need it.
Still have questions?
We're happy to help. Reach out and we'll get back to you as soon as possible.
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